Last Updated: Friday, September 8, 2023
Information We Collect
Personal Information: When you interact with our platform, we may collect personal information such as your name, shipping address, billing address, email address, and payment details. This information is necessary to process your requests and provide you with a seamless experience.
Transaction Information: We retain records of your purchase history, including products bought, transaction amounts, and order dates.
Communication Data: If you contact us through the Website or customer service channels, we may collect the communication content and metadata associated with your inquiries.
Non-Personal Information: We may gather non-personal information such as IP addresses, device type, browser details, and browsing behavior. This information helps us analyze trends and enhance the functionality of our platform.
How We Use Your Information
Order Fulfillment: We use your personal information to process and fulfill your orders, communicate order status, and provide customer support.
Personalization: We may use your purchase history and browsing behavior to tailor recommendations and enhance your experience.
Communication: We use your contact details to send order confirmations, shipping notifications, promotional materials, and updates about our products and services. You can opt out of receiving marketing communications at any time.
Cookies and Tracking Technologies
To facilitate seamless transactions, we may share your personal information with third-party partners, including, but not limited to: distributors, manufacturers, payment processors and shipping companies. These partners have their own privacy policies and data protection measures.
We prioritize data security and employ industry-standard measures to protect your personal information from unauthorized access, disclosure, or alteration.
You have the right to access, correct, update, or delete your personal information. You can also object to the processing of your data and withdraw any consent you've provided.